Welcome to our Hotmail tutorial — Each of our tutorials covers a part of Windows Live Hotmail, one of the world's most popular webmail service. While this Hotmail tutorial includes screenshots from different "versions" of Hotmail, we kept intact older screenshots only where they remain relevant to the latest version of Microsoft's popular email service.

The New Hotmail

In 2007, Microsoft has progressively rolled out the new version of Hotmail, "Windows Live Hotmail". Hotmail was completely re-designed, and plenty of new features were introduced. We will start our series of tutorials by clarifying the various email programs and webmail services, whose naming leads to confusion. Discover the New Hotmail and an overview of Hotmail.com, now and then (as you'll learn, Hotmail is more than 10 years old!)

The next tutorial will show you how to open an account with Hotmail, and guide you through the various steps, from registration to picking a Hotmail user name. In all, setting up a Hotmail account should take you no longer than five minutes. We will also discuss the "Hotmail Plus" option MSN offers, which allows you to view your emails from a browser without having to see the ads normally displayed in Hotmail's various screens. Create your Hotmail email account.

The next step, after having created your Hotmail account is the Hotmail sign in process - this tutorial discusses the various options and settings available when you log into Hotmail, including security precautions to keep in mind when accessing Hotmail from a public computer.

Another recent addition to Hotmail is the ability to use it without the mouse, at least to a large extent for common functionality, by using special keystrokes. Discover how you can save time and become more efficient by using Hotmail keyboard shortcuts! (Aka using Hotmail without the mouse.)

Configuring Hotmail in email clients

You will then learn how you can check your Hotmail emails from your iPhone / iPod touch (which both use the same "Mobile Mac Mail" email program). Learn how to setup Hotmail on your iPhone or iPod touch.

Since early 2009, Windows Live Hotmail can be accessed like any regular POP3 mail service - Hotmail used a proprietary email protocol previously, which is why you could only check your Hotmail emails from email programs created by Microsoft, like Outlook Express, Windows Mail, and Windows Live Mail. Now that Hotmail allows for POP3 access, you can check your Hotmail emails from any email client that supports the POP3 protocol — nearly all modern email clients support POP3: Hotmail POP3 settings. A tutorial dedicated to Hotmail IMAP Settings will explain what the current limitations are, what to expect from the Windows Live team and future Hotmail development, and current workarounds. A more technical tutorial is devoted to the topic of Hotmail's incoming mail server.

You will also learn about the premium webmail service available to Windows Live Hotmail, namely Hotmail Plus, and all the perks it includes (increased storage, attachment size, more safe senders and more recipients at one time, no ads, etc.), and clarify any confusion about Hotmail Live, and the various names Microsoft has given to Hotmail and other email clients over time.

Reading your emails

This series of Hotmail tutorials guide you through the process of reading emails, how you can customize the reading pane, read emails in full view, etc. We will explain how to display blocked content and missing or hidden images. You will also learn how to open and download Hotmail attachments (or files that people send you attached to emails). Our first tutorial though, will be a comprehensive overview of the Hotmail email editor and window (used to compose new emails, but also to reply to emails or forward them).

We will finally explain the process of email deletion: how to delete emails, recover deleted emails; when deleted emails are permanently removed from your Hotmail account, and irrecoverable, and different ways you can delete single emails or multiple emails at once.

Composing and sending emails

In these Hotmail tutorials, you will learn how to compose new email messages, and familiarize yourself with Hotmail's email editor; we will then go over formatting options available to the email editor and how to email file attachments. An appendix to this tutorial discusses important and common questions about Hotmail's attachment size limits, how to work around the attachment limits, and how to increase the maximum attachment size for your Hotmail account.

Two separate tutorials are devoted to an in-depth look at replying to emails and forwarding emails with Windows Live Hotmail: as you'll see, there is more than meets the eye.

A separate tutorial is dedicated to showing you how to add pictures inside the body of your emails with Hotmail: unlike the file attachment process, which uses the regular Windows file picker, Windows Live Hotmail allows you to install an add-on that allows you to manage your photos, edit them, and selectively upload images that will be resized and optimized for email content: unlike email attachments too, Hotmail will place these pictures "inline", or inside the body of your emails, as opposed to adding them as double-clickable attachments.

Windows Live Hotmail gives you the ability to automatically insert a signature for all outgoing emails; refer to this tutorial to learn how to add a signature to Hotmail. We will also show you how to permanently delete your email signature after the fact, and how to remove your signature from emails when you do not need it appended.

We will finally go over the Hotmail email sending process as it happens, and briefly discuss various topics like recalling emails, requesting read receipts or delivery confirmations, and delayed emails or undeliverable mail issues with Hotmail.

Hotmail's Standard Folders

Your Windows Live Hotmail account comes with five built-in, or "standard", folders. Each of these email folders perform a very specific task, central to the Hotmail webmail service; as such, these folders cannot be deleted or renamed. The following tutorials will in turn introduce each of the five standard Hotmail folders:

Your Hotmail Inbox (central folder in which all emails arrive, except filtered spam), the Junk Mail (Spam) folder (for emails automatically filtered as spam, or manually marked as spam), the Drafts folder (where unsent emails you started composing are temporarily stored), the Sent folder (by default, Hotmail keeps there a copy of all emails you sent, for your records), and the Deleted folder, where deleted emails that aren't spam are moved (emails you delete from inside the Junk folder are permanently deleted, bypassing the recycle bin/trash can/deleted items folder - all equivalent terms, though Hotmail simply calls it "Deleted").

Custom Hotmail Folders

In addition to the standard folders, Hotmail lets you create your own folders. This is especially useful to organize your email messages in a manageable way, using your own system. Custom folders can also, very efficiently, be used in conjunction with Hotmail's "filters", or email rules, that enable you to automatically distribute emails into folders, based on preliminary conditions you set out.

Create a folder | Rename a folder | Empty a folder | Delete a folder

Manage Your Hotmail Contacts

Contacts are central to Hotmail; you email contacts, receive emails from potential contacts, etc. Hotmail is also an ideal online repository for your relatives, friends, and colleagues' information. In fact, using your Hotmail contacts as address book is a great idea, since they are available anywhere you have access to the Internet. This series of tutorials helps you manage your Hotmail contacts.

We will start with a brief overview of Hotmail contacts, and then explain how you can:

Add a sender as contact | Create a new contact | Edit contacts' information | Delete a contact

Hotmail Messenger

The next tutorials will introduce you to Hotmail Messenger, or Windows Live Messenger as it is now officially called; Hotmail Messenger is a great companion software for Hotmail users: since it is also developed by the Windows Live team (who maintains and upgrades Hotmail), the two products integrate seamlessly. In an introductory tutorial, we will give you an overview of Hotmail Messenger. We will then explain the Hotmail Messenger Download process, and actually give you a walk-through of the installation process as well.

Hotmail Kids

Hotmail Kids — This tutorial explains how you can best protect your children when they use Windows Live Hotmail (or any other webmail service) - we will show you one quick way to make Hotmail safer for kids when checking their emails from a web browser (like Internet Explorer or Firefox), but offer an alternate solution best for Hotmail kids.

Configure Hotmail Settings and Options

This series of tutorials will show you how you can easily customize your Windows Live Hotmail experience. We will start by giving you an in-depth overview of your Hotmail account, and follow up by showing you how you can change your Hotmail password (something you should ideally do from time to time to keep your account safe), and how to Retrieve or reset your Hotmail password if you have lost it or forgotten it.

We will then show you how you can configure Hotmail to Skip "Hotmail Today", and bring you right away to your inbox and emails, rather than go through this intermediary screen. Got married? No problem, we will explain how to easily change the name displayed with your email address (and other Windows Live services), and how you can protect your privacy by only displaying your last name to people whom you have already added as contacts.

Another feature Windows Live Hotmail offers is the ability to switch on-the-fly the language you use: see how to use Hotmail.com in English, and Spanish: Hotmail.com en Español.

Hotmail Outlook Settings and the Outlook Connector

An email client like Windows Live Mail allows you to natively check your Hotmail emails as an "IMAP" account; you can also achieve the same functionality in Outlook 2003 and Outlook 2007. While, since early 2009, you can setup your Hotmail account in any email program that supports the POP3 email protocol, this does not let you take advantage of all Hotmail has to offer (like synchronized email folders, etc.) This tutorial will first explain Hotmail Outlook settings, and the next tutorial will explain Hotmail Connector download and installation process: this is the free Microsoft add-in for Outlook that lets you check your Hotmail emails with the full experience, like you would in Windows Live Mail, and formerly in Outlook Express.

Delete your Hotmail account (Permanently close your Hotmail account)

If you are no longer using your Hotmail email address, you do have the ability to permanently delete your Hotmail account; but since disconnecting, or closing your Hotmail account is an irreversible decision, with some potentially negative down sides (discussed in that tutorial), we will also show you how to setup mail forwarding in Hotmail as an alternative option to actually deleting your account: learn how to setup mail forwarding, and forward your Hotmail emails to another email account.

Hotmail Gmail: a match-up

Our brief discussion of Hotmail Gmail comparison and friendly match-up will give you a good starting point for evaluating soundly the pros and cons of these two free webmail services who take radically different approaches to email management. We hope that this Hotmail Gmail side-by-side overview will help you make an informed decision when it comes to something like email, a tool you likely use daily.

Hotmail Yahoo! Mail — another match-up

Another short tutorial and overview of Hotmail Yahoo! Mail - a quick set of guidelines and concerns you need to keep in mind when making your Hotmail Yahoo! Mail choice (or preferably before picking Hotmail over Yahoo! Mail — or the reverse). Hotmail Yahoo! Mail comparisons are relatively easy because of the great similarities between the two offerings. As the threat of Gmail grew, both Hotmail and Yahoo! Mail have had to increase the features and functionality of their webmail service to remain competitive. The stuff you get nowadays with the free version of Hotmail or Yahoo! Mail was previously unheard of - this makes your choice more difficult, and this tutorial hopefully helpful it steering you one way or the other.

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