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Free Email TutorialsMozilla SeaMonkey MailRequest read receipts ("return receipts") in SeaMonkey Mail

Request read receipts ("return receipts") in SeaMonkey Mail

Also known as "read receipts", SeaMonkey Mail allows you to request "return receipts", a confirmation that your email was your was read by its recipient(s) - this is not the same as "delivery receipts", which SeaMonkey doesn't support (these tell you when your email successfully reached its destination mail server). This tutorial explains how to: manually request read receipts | incoming return receipts | customize request settings

Caveat: only rely on read receipts as a "bonus", because their meaning can vary quite a bit - here are some examples:

• If you don't receive a return receipt you requested, it doesn't (necessarily) mean that your email was not read; instead, it could simply be that the recipient has configured their email program never to acknowledge those, or that he/she has manually declined to honor that confirmation request.

• On the other hand, receiving a return receipt only means that your message was opened - not that its content was read, nor does it mean that the intended recipient opened it! (note)

Manually request a read receipt

Manually request a read receipt in SeaMonkey Mail When you compose a new message, reply to, or forward an email, you can manually request a read receipt by going to the Options menu and choosing "Return Receipt". You can tell that SeaMonkey Mail registered that setting by looking again at the menu: a checkmark is now visible; if your change your mind, simply uncheck that option by clicking on it once more. By default, return receipts are never requested.

Note: that option will automatically be checked if SeaMonkey is configured to always ask receipts. Uncheck it to skip the request for a particular message (receipt settings explained below).

Incoming return receipts

SeaMonkey Mail will display a confirmation bar above the message headers when you open an email that has a return receipt request attached to it: click "Ignore Request" to dismiss that message for good (see side info below), and not acknowledge it to the sender; click "Send Receipt" to let the sender know you read their message.

Incoming read receipt in SeaMonkey Mail

Side info: read requests "travel" over the web with that information embedded inside the email headers. When you decline to acknowledge a request, SeaMonkey doesn't modify the original message's headers - this is why you may see that request appear again if you check that same email account from another email program or webmail client.

Customize your return request settings

SeaMonkey Mail lets you customize your read receipt settings (both incoming and the ones you request) at two level: the "global settings" affect all email accounts setup in SeaMonkey - existing ones, and new accounts you add in the future. But you can also override these global settings on an account-by-account basis:

• To configure request options for all email accounts ("global settings"), choose "Preferences" under the Edit menu (note). Select "Return Receipts" on the left.

• To customize an email account in particular, choose "Mail & Newsgroup Account Settings" under the Edit menu, select that email account on the left, and click "Return Receipts".

Tip: the only difference between these screens is that the return request settings for an email account includes a choice at the top: "Use my global return receipt preferences for this account" (selected by default). Everything else is the same. To override your global settings, simply check instead the "Customize return receipts for this account" option.

Outgoing return receipt settings (emails you send)

To automatically request a read receipt whenever you send emails from SeaMonkey, check the "When sending messages, always request a return receipt" checkbox.

Outgoing return receipt settings in SeaMonkey Mail
The default behavior is to have the acknowledged return receipt notifications go to your inbox; select "Move it to my Sent folder" to store them there instead.

Incoming receipt request options (emails you receive)

To never confirm read receipts you get from senders (and never see the Ignore-Request / Send-Receipt buttons shown earlier), select the "Never send a return receipt" option:

Configure your incoming read receipt options in SeaMonkey
To accept these requests, but control how SeaMonkey Mail handles them, make sure that "Allow return receipts for some messages" is selected. In the default scenario, SeaMonkey always asks you what to do, but you can configure one of three choices for each case: • "Never send": instruct SeaMonkey to silently ignore all these requests.
• "Always send": silently acknowledge all these requests.
• "Ask me" - default option: tell SeaMonkey Mail not to do anything until you manually click one of the buttons to confirm or ignore a particular read receipt request.

Here are explanations for each scenario SeaMonkey offers:

Once you are done, click on the OK button to save your settings and return to your emails.

SeaMonkey Mail Tutorial Install SeaMonkey Mail Getting Started Import settings, contacts, emails Setup an Email Account Change email password SeaMonkey Mail's Interface The Mail Toolbar Sending Emails Receiving Emails Address Book & Contacts Create an email signature Managing your emails Email Folders & Tags (Labels) Mail Filters (Email Rules) Search Emails with Find Tool Spam + Junk mail settings Keyboard Shortcuts Backup SeaMonkey & Restore Customize SeaMonkey Mail SeaMonkey Mail Themes Request read receipts Disable the download dialog
Tutorial last updated on June 9, 2012
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