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Microsoft Outlook 2003 TutorialMicrosoft Outlook 2003 Tutorial

Table of Contents Getting Started Meet Outlook 2003 System Requirements Installation & Overview Outlook and the System Tray Microsoft CEIP Setting up Outlook 2003 Setup an Email Account Setup Hotmail in Outlook Setup Yahoo! Mail in Outlook Setup Gmail in Outlook Setup AOL Mail in Outlook Import email accounts Import emails and contacts Email Signatures & Outlook Add an email signature Overview of Outlook 2003 Outlook 2003's Interface "Outlook Today" Customize the Interface The Standard toolbar The Advanced toolbar The Web toolbar Customize Outlook's toolbars Receiving Emails Outlook 2003 email icons The New Mail desktop alert Address Book & Contacts Using the Address Book Search for contacts Backup/export contacts Email Distribution Lists Adding contacts to distribution lists Emailing distribution lists Email Management Using Favorite Folders Using Multiple Profiles Personal PST files Manually archive emails AutoArchive emails Configure Outlook's AutoArchive settings Email Accounts Settings General Settings Outgoing server settings Connection settings Advanced settings Outlook 2003 Email Options General Email Options Advanced email options (1) Advanced email options (2) Tracking options Mail Setup Options Send-receive options PST Data files options Spelling options AutoCorrect options Custom Dictionary options The Customize dialog Customize Toolbars Customize Commands Customize Options Outlook 2003 Resources Setting Outlook 2003 as Default Email Client
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 Installing Outlook 2003Outlook in System Tray
Microsoft's CEIP
 

Microsoft Customer Experience Improvement Program (CEIP)

Microsoft Office 2003's Service Options for CEIPAt one point or another, you may notice the icon pictured left in Windows' system tray, next to Outlook 2003's icon. It might be visible while Outlook or any other member of the Office 2003 family is running.

This means that you have not yet set your preferences for Microsoft's CEIP, or "Customer Experience Improvement Program". Like many software manufacturers, Microsoft would like to use customers' information to improve their product. But, for privacy concern, it needs to ask your permission first.

Setting Service Options for Office 2003

Start by double-clicking the icon in the system tray. This will open Office 2003's Service Options window.

Microsoft Office 2003's Service OptionsUnder the Customer Feedback Options, Microsoft gives you an overview of CEIP.

CEIP is anonymous, in that no personally identifiable data is sent to Microsoft during the reporting process.

The decision to share usage data is ultimately yours, but as a general rule we suggest that anything that allows software makers to improve their products should at least be considered.

Choose whether to participate in the program or not.

Microsoft Office 2003's Service Options for online contentUnder the Online Content, Microsoft lets you choose how online resources are to be used in conjunction with Office. Much of the online content applies more to other Office 2003 programs thank Outlook, but it is often useful to connect to Office online.

The online content feature you are very likely to use with Outlook 2003 is the online help. Microsoft Office 2003's online resources are complete and very well made, so that it would be a shame not to take advantage of it.

Once you have set your Office 2003 Service Options for participation, the Microsoft Office 2003's Service Options icon icon will disappear from Windows' system tray.

Microsoft's Customer Experience Improvement Program Microsoft CEIP opens in a new window

Changing your Office 2003 Service Options after the Fact

Changing your Service Options in Microsoft Outlook 2003
Should you change your mind, and decide to configure differently your Service Options, simply go to Help > Customer Feedback Options, and the Service Options window will pop up.

Note that this can be done from Outlook, as well as all other Office 2003 applications (Word, Excel, PowerPoint…).

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